Terms & Conditions for bookings, travel use and website access

1. Booking Requests and Confirmation

An enquiry submitted through the website, by phone, or through WhatsApp should not automatically be treated as a confirmed booking. A booking is generally considered confirmed only after required communication, final availability check, and any applicable advance or confirmation conditions have been completed.

• Website enquiries are treated as booking requests until they are reviewed by the team.
• Tour availability can depend on season, temple dates, vehicle demand, festival traffic, or hotel availability.
• Custom routes may require revised confirmation details after discussion.

2. Pricing and Payment Terms

Displayed prices, estimated fares, or route-based examples may be indicative unless a specific quotation has been formally confirmed for your travel date and requirement. Final pricing can vary according to number of travellers, pickup city, hotel category, route customization, tolls, parking, festival demand, or last-minute changes.

• Quoted fares may remain valid only for a limited period unless otherwise stated.
• Certain bookings may require advance payment or partial confirmation amount.
• Users should confirm what is included and excluded before payment.

3. Cancellation, Rescheduling and No-show

If a traveller cancels, delays, or reschedules a journey, handling may depend on how close the change is to the departure date, whether hotels were reserved, whether vehicle blocking was done, or whether the date falls in a high-demand festival period. The company may review cancellations individually based on the actual service commitments already made.

• Last-minute cancellations may lead to reduced refund scope or non-refundable components.
• Rescheduling depends on date availability and route feasibility.
• No-show situations may be treated as used service depending on circumstances.

4. Itinerary Changes and Operational Flexibility

Temple timings, darshan access, traffic conditions, road rules, weather, public events, government instructions, local restrictions, and safety situations can affect the final route or timing. The company may adjust practical itinerary flow when required for safety, operational feasibility, or better route execution.

• Sequence of sightseeing may change depending on local conditions.
• Some spiritual places may be temporarily restricted or crowded during festival periods.
• Unexpected operational adjustments do not automatically mean service failure.

5. Traveller Responsibilities

Travellers are expected to provide correct booking details, maintain respectful conduct during temple travel, follow time commitments reasonably, and cooperate with practical trip coordination. Behaviour that is unsafe, illegal, abusive, or disruptive may affect continuation of service.

• Users should provide correct contact details and travel dates.
• Travellers are responsible for personal belongings, identification and individual expenses unless otherwise stated.
• Temple dress norms, local rules and public conduct expectations should be respected.

6. Hotel, Third-party and External Services

Where hotel assistance, guides, or other third-party services are provided or recommended, the company may coordinate such elements but cannot always guarantee the actions or service quality of independent providers beyond its operational role.

• Users should review hotel category and service expectations before final confirmation.
• Third-party availability may change depending on season and location.
• External website or provider terms may apply separately where relevant.

7. Website Use, Content and Intellectual Property

All website content including design, text structure, graphics, visual elements, route descriptions and layout material is intended for lawful informational and commercial use by the website owner and its users. Content should not be copied, misused, republished or exploited without authorization.

• Website visitors may browse and enquire for personal or business travel use.
• Unauthorized copying or redistribution of content may be restricted.
• DMCA or content protection claims may be applied where necessary.

8. Liability Limitation

The company will aim to provide support and service responsibly, but it may not be liable for delays, route disruptions, access restrictions, public events, weather issues, force majeure, third-party failure, or circumstances outside practical control. Users should understand that travel service execution may depend on real-world conditions.

9. Updates to Terms

These terms may be revised when required to reflect service updates, website changes, operational practices, or legal requirements. Users should review the page periodically when booking or using the website again.